How to cancel or amend your order
I would like to cancel all or part of my order?
If you have changed your mind and the order has not yet been delivered, please email us on firstname.lastname@example.org stating your order number, If If your line items have already been dispatched, we will arrange a collection or send you a pre-paid stamp to return the item free of charge for a refund. If the item(s) you wish to cancel have already been delivered, Please email us on email@example.com
I would like to add to my order?
It is only possible for us to add to your order if the order has not yet been dispatched. We normally dispatch our order within 48 working hours unless stated.
I would like to change my order?
It is only possible for us to change your order if the order has not been shipped.
I would like to change my delivery address?
We will be happy to change a delivery address for you, however for security reasons, it is only possible for us to change your delivery address to the invoice address and only if the order is not dispatched
How long will my refund take?
Any refunds due to the customer will be processed within 14 days of receipt of the goods by Leatherette-Prams.Co. UK, as per Consumer Contracts (Information, Cancellation and Additional Charges) Regulations. If it has been longer than 14 days, Please email us on firstname.lastname@example.org